COLOURSWINK

Store Policies & Legal Documents

colourswink.com

Colourswink ("we", "us", "our") operates colourswink.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

We collect the following types of information:

•        Name, email address, phone number, billing and shipping address

•        Payment information (processed securely via Razorpay/Cashfree — we do not store card details)

•        Order history and transaction details

•        Device information, IP address, and browser type

•        Browsing behaviour on our store via cookies

2. How We Use Your Information

•        To process and fulfil your orders

•        To send order confirmations and shipping updates

•        To provide customer support

•        To send marketing emails (only if you opt in)

•        To improve our store and product offerings

•        To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

•        Shopify — our e-commerce platform provider

•        Payment gateways (Razorpay, Cashfree) for secure payment processing

•        Shipping partners for order fulfilment

•        Google Analytics for website analytics

•        Legal authorities when required by law

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and track website analytics. You can disable cookies in your browser settings, however this may affect store functionality.

5. Your Rights

You have the right to:

•        Access the personal data we hold about you

•        Request correction of inaccurate data

•        Request deletion of your data

•        Opt out of marketing communications at any time

•        Lodge a complaint with your local data protection authority (for EU/UK customers)

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

8. International Transfers

Your data may be transferred to and processed in countries outside your own, including India, where our servers are based. We ensure appropriate safeguards are in place.

9. Children's Privacy

Our store is not intended for children under 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

Email: support@colourswink.com

Address: C 128 Street No 2, Near Primary School, Madhu Vihar, New Delhi – 110018, India

 

Welcome to Colourswink. By accessing or using our website colourswink.com, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

These Terms apply to all visitors, customers, and users of colourswink.com. By using our store, you confirm you are at least 18 years of age or have parental consent.

2. Products

We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice. Product images are for illustrative purposes and actual products may vary slightly in colour due to screen settings.

3. Orders & Payment

•        All orders are subject to acceptance and availability

•        Prices are listed in INR unless otherwise stated

•        We accept payments via Razorpay, Cashfree, UPI, credit/debit cards, and net banking

•        International payments are processed in the customer's local currency where supported

•        We reserve the right to cancel any order at our discretion

4. Shipping & Delivery

Delivery timelines are estimates only. Please refer to our Shipping Policy for full details. We are not liable for delays caused by third-party couriers or customs.

5. Returns & Refunds

Returns and refunds are governed by our Refund Policy. Please review it before making a purchase.

6. Intellectual Property

All content on colourswink.com including logos, images, text, and designs are the property of Colourswink or its licensors. You may not reproduce, distribute, or use our content without prior written permission.

7. Prohibited Uses

You may not use our store for any unlawful purpose, to transmit spam or malicious content, to infringe intellectual property rights, or to engage in fraudulent activity.

8. Limitation of Liability

To the fullest extent permitted by law, Colourswink shall not be liable for any indirect, incidental, or consequential damages arising from your use of our store or products.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

10. Changes to Terms

We may update these Terms at any time. Continued use of our store after changes constitutes acceptance of the new Terms.

11. Contact Us

Email: support@colourswink.com

Address: New Delhi, India